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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Customer Service Representative w/French (m/f/d)

Job Function: Customer Management
Job Sub Function: Customer Service Operations
Job Category: Professional
All Job Posting Locations: Aachen, North Rhine-Westphalia, Germany

Responsibilities will include:

Contact person for the sales team in the field as well as customers throughout Europe
Processing incoming orders for the Abiomed product range in SAP
Tracking and filing of orders
Preparation of quotes for the Sales team in SAP
Complaints processing
Contract management
Issuing of reports for Sales & internal partners

Qualifications:

Work experience in Customer Services
Experience in dealing with customers and in order follow-up
Excellent communication skills in German, French and English
Excellent computer skills (Microsoft Office, MS Excel, SAP S4 Hana, Salesforce)
Analytical thinking skills
Ability to work under time pressure
Attention to details
High level of energy, engagement and responsibility
Strong organizational skills with the ability to multi-task
Flexibility of work in the dynamic, changing environment
Excellent communication skills, good working relationship
Business awareness and focus on achieving common goals
Highly developed interpersonal skills, responsibility and ethics

Jetzt bewerben

Vollzeit , Festanstellung

Fachkraft

Aktualisiert am 02.06.2025

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