Coordinate the entire sales process for assigned accounts.
Demonstrate use of telephone selling skills, such as making good opening statements, connecting with the customer, building relationships, asking open-ended and high gain questions to determine needs, provide solutions through the use of our products, creating the value proposition and closing the deal. Make outbound telephone calls to all organizational levels and functional areas where purchasing decisions are made.
Develop product knowledge sufficient to successfully conduct an effective telephone sales presentation of the entire Life Technologies Consumables Portfolio and instruments such as thermocycler, microscopes and “low-end” qPCR systems.
It is also expected that the corporate “Team Selling “ approach will be practiced to improve overall strategic selling effectiveness.
Participate in sales, product and systems training, marketing campaigns, special projects as presented by the company to develop appropriate selling skills consistent with company philosophy, policies, and procedures.
Maintain and increase current customer database through Company customer relation’s management software (Siebel CRM).
Prospect and develop relationships with new customers. Visit key customers for direct negotiating and training.
Regularly provide written and verbal communication of successes, failures, best practices, etc. to improve the overall operating efficiency of the team, region and sales organization.
Communicate with research scientists at all accounts on all levels for Product information, sales presentations, and information through telephone, e-mail, and written correspondence.
(im Bereich Verkauf / Vertrieb, Marketing/Public Relations, Projektmanagement, Training / Schulung)