Account Manager East Germany (m/f/x) | Medical Devices

In this role, you will take on challenging tasks in a varied position and be expected to involve and interact with clinics and all relevant stakeholders, as well as interact with several contact points in the company like: marketing managers, product managers, customer service, technical support and senior lab support like clinical support. You will be responsible for achieving your personal sales targets, developing strategic business plans, and managing your territory effectively (Berlin, Hamburg, Schleswig-Holstein, Brandenburg, Mecklenburg-West Pomerania, Saxony-Anhalt, Saxony

Among your key responsibilities:

• Achieve your sales targets within your assigned territory.
• Develop, manage, execute, and monitor strategic business plans, including monthly reporting and forecasting for each county in your territory.
• Build and maintain a network with key stakeholders such as IVF Lab Directors, Medical Directors, Obstetricians, Gynecologists, and Embryologists to promote and sell Vitrolife’s products and services.
• Conduct customer visits and attend third-party events to establish relationships and support user education on Vitrolife’s products.
• Negotiate and establish agreements with clinics to drive sales and partnerships.
• Gather and analyze business intelligence, including clinic dynamics, customer trends, competitor activities, and complaints, to inform strategic decisions.
• Continuously monitor and document customer activities in the CRM system.
• Collaborate closely with Customer Service to ensure logistical excellence.
• Plan and conduct follow-up workshops, training courses, and events such as exhibitions and conferences to enhance customer engagement and education.
• Resolve key client issues promptly and develop strategic plans to improve client outcomes.

• University degree in Biology or similar field or significant work experience in the life science industry.
• Minimum 5 years of experience in a hands on sales / account position
• 2+ years / relevant network working with IVF Laboratory directors, Medical Directors, Obstetricians, Gynaecologists, and Embryologists
• Fluent in German and English
• Happy to travel 3-4 days per week

Vitrolife Group is a global provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We support our customers by improving their clinical practice for the patient's outcome of fertility treatment.

We are currently approximately 1 100 colleagues worldwide, with headquarters in Gothenburg, Sweden. Vitrolife Group's products and services are available in more than 110 countries through our own presence in 30 countries and a network of distributors. Vitrolife Group is a sustainable market leader and aims to be the preferred partner for IVF-clinics by providing superior products and services with the vision of fulfilling the dream of having a baby. The Vitrolife share is listed on Nasdaq Stockholm.