As a Field Service Engineer Customer Engineer at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues.
Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world's technology. As an Installation Engineer, you are part of theField Service Operations (FSO), Customer Engineer Team, and you will play a key role in bringing cutting-edge semiconductor equipment online at some of the world's most advanced manufacturing facilities. Working alongside experienced Customer Engineers, you'll gain hands-on exposure to complex technologies, solve challenging technical problems, and directly impact customer success. As this role is frequently performed within semiconductor manufacturing cleanrooms, employees are required to wear appropriate personal protective equipment (PPE), including coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields where required .
Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world's technology. As an Installation Engineer, you are part of theField Service Operations (FSO), Customer Engineer Team, and you will play a key role in bringing cutting-edge semiconductor equipment online at some of the world's most advanced manufacturing facilities. Working alongside experienced Customer Engineers, you'll gain hands-on exposure to complex technologies, solve challenging technical problems, and directly impact customer success. As this role is frequently performed within semiconductor manufacturing cleanrooms, employees are required to wear appropriate personal protective equipment (PPE), including coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields where required .
Installation Engineer (m/f/d)
What You'll Do
- Partner with Senior Customer Engineers to install, commission, maintain, and upgrade Applied Materials equipment at customer sites.
- Support equipment startup and acceptance activities to ensure successful deployment and operational readiness.
- Utilize digital diagnostic tools, equipment analytics, and troubleshooting methodologies to identify and resolve technical issues.
- Perform preventive and corrective maintenance on advanced electrical, vacuum, mechanical, plasma, hydraulic, and gas delivery systems.
- Diagnose equipment performance issues and implement solutions with support from senior team members and technical experts.
- Build strong relationships with customers through professional communication and technical expertise .
- Maintain compliance with all safety, quality, and operational procedures while working in customer manufacturing environments.
- Document maintenance activities, service reports, and technical findings accurately and professionally.
- Support continuous improvement initiatives and other business needs as required .
- Semiconductor manufacturing technologies
- Advanced vacuum and plasma systems
- Equipment diagnostics and troubleshooting
- Customer-facing technical support
- Cleanroom operations and best practices
- Installation and optimization of highly sophisticated manufacturing equipment
Qualification profile
Prior semiconductor experience is beneficial but not required for candidates with strong technical aptitude and relevant industry experience.
Minimum Qualifications
Minimum Qualifications
- Associate degree / bachelor's degree / master's degree in electrical engineering / mechanical engineering / Mechatronics, Military technical training, Trade certification, or equivalent technical experience
- 1 -4 years of experience in field service, maintenance, manufacturing support, installation engineering, or a related technical role
- Ability to read and interpret electrical and mechanical schematics
- Basic mechanical and technical aptitude involving pneumatics, hydraulics, electronics, vacuum systems, or thermodynamics
- Familiarity with hand tools, power tools, and test equipment, including digital multimeters
- Strong verbal and written communication skills
- Basic proficiency with Microsoft Excel, Word, and PowerPoint
- Valid driver's license
- Valid authorization to live and work in Germany (EU/EEA citizenship or a valid work visa/residence permit) and the ability to travel within Europe for customer site visits. While we support visa arrangements for the Taiwan training assignment, you must have the legal right to return and work in Germany after completing the 12-month training program
- Ability to meet all customer site requirements, including safety, environmental, and health-related protocols
- Willingness and ability to travel up to 75%
- Semiconductor Manufacturing
- Industrial Automation
- Aerospace
- Automotive Manufacturing
- Robotics
- Precision Equipment Manufacturing
- Medical Device Manufacturing
- Military Technical Operations
We offer
Salary: €52.000,00 - €71.500,00
This is an exciting opportunity for engineers who enjoy hands-on technical work, customer interaction, international travel, and working in diverse manufacturing environments.
Travel: Up to 75% to customer sites across the region As part of our comprehensive development program, you will complete an initial six-month onboarding and training phase .
Following this, there may be anopportunity for a unique 12-month international training assignment in Taiwan.
This immersive experience will provide extensive technical learning, practical field exposure, and the opportunity to collaborate with global experts. Preferred Qualifications
Employee Type: Assignee / Regular
Travel: Yes, 75% of the Time
Relocation Eligible: Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
This is an exciting opportunity for engineers who enjoy hands-on technical work, customer interaction, international travel, and working in diverse manufacturing environments.
Travel: Up to 75% to customer sites across the region As part of our comprehensive development program, you will complete an initial six-month onboarding and training phase .
Following this, there may be anopportunity for a unique 12-month international training assignment in Taiwan.
This immersive experience will provide extensive technical learning, practical field exposure, and the opportunity to collaborate with global experts. Preferred Qualifications
- Experience working with semiconductor equipment or in cleanroom environments
- Experience supporting customers in a technical field service capacity
- Knowledge of vacuum systems, automation, robotics, process equipment, or precision manufacturing technologies
- Experience identifying and resolving technical issues through structured troubleshooting
- Walk and stand for extended periods
- Work in tight spaces and at heights
- Climb stairs and ladders
- Bend, squat, kneel, reach, and twist regularly
- Lift and carry materials up to 35 lbs. (approximately 16 kg)
- Distinguish between colors and work safely with electrical systems
- Work in environments with elevated noise levels
- Use hand and power tools safely and effectively
- Discretionary Incentive Bonus
- Monthly Additional Allowance
- Employee stock programs (where applicable)
- Company Pension Plan
- TAP: Tuition Assistance Program
- Wellness Benefit
- Comprehensive benefits package
- Extensive technical and product training
- Career development and progression opportunities
- International customer exposure and travel experience
- Opportunity to work at the forefront of semiconductor innovation
Employee Type: Assignee / Regular
Travel: Yes, 75% of the Time
Relocation Eligible: Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
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For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to ethnicity, color, national origin, citizenship, ancestry, religion, creed, sex, personal orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to ethnicity, color, national origin, citizenship, ancestry, religion, creed, sex, personal orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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